Skip to main content
high Riskoffice-admin

Receptionist

Answer inquiries, direct visitors, and handle administrative tasks at front desk.

Role Exposure Estimate
82%
Baseline: 83% 1 points after current signals

Signals updated 8/24/2026

Task-by-Task Analysis

Here's how AI might impact each core task of a receptionist:

Answer phone calls90% estimated exposure
Greet visitors75% estimated exposure
Schedule appointments92% estimated exposure
Provide information85% estimated exposure

Current Risk Signals

Recent factors included in this role estimate:

-1%
employment
+0.5% employment change year-over-year

These signals are reviewed on a schedule and may not reflect every recent event. Use the score as a directional estimate, not a prediction.

Score Breakdown

Base Risk (O*NET Research)83%
Employment Trends (BLS)-1%
Final Score82%

Risk Trend (90 Days)

Loading chart...

AI Tools Threatening This Role

Virtual receptionists
AI phone systems
Self-service kiosks

Work Current Tools Handle Less Reliably

Complex inquiries
VIP treatment
Security screening

Practical Ways to Adapt

Office management
Executive assistant
Customer success
Event coordination

Key Skills for This Role

CommunicationOrganizationCustomer Service

Career Overview

Median Salary$32,000/yr
Total Employed1.0M
Job Outlookdeclining
Categoryoffice-admin

Get Your Score

This page shows the average role. Check the tasks that fill your actual day to see where your score differs.

Data sources: U.S. Bureau of Labor Statistics (BLS), O*NET OnLine, industry research reports. Occupation pages use versioned task data and a consistent scoring model. Individual results also reflect the tasks a person selects.

See How Your Specific Role Compares

This page shows general data. Get a personalized score based on your exact responsibilities, experience, and skills. Takes 2 minutes.