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Very High RiskE-commerce / Cloud

Amazon

E-commerce and cloud giant deploying AI across warehouses, AWS, and consumer products.

Seattle, WA1,500,000 employees
Employee Risk Score
75%
AI Adoption Score
85%

AI Strategy

AI in everything: warehouses, AWS, Alexa, shopping. Investing $4B+ in Anthropic. Heavy robotics deployment.

Layoff History

1,400
Total Layoffs
1,000
AI-Related
71%
AI-Caused
200 employeesAI-Related

AI replacing customer service agents

Customer Service
Jan 8, 2025
300 employeesAI-Related

Warehouse automation expansion

FulfillmentLogistics
Aug 14, 2024
400 employees

AWS restructuring

AWSCloud
Apr 3, 2024
500 employeesAI-Related

AI automation in Twitch and Prime Video

TwitchPrime Video
Jan 10, 2024

AI Tools Deployed

BedrockCloud AI
Deployed: 2023-09
Impacted roles: Data Scientists, Developers
RufusShopping AI
Deployed: 2024-02
Impacted roles: Product Specialists, Customer Support
QEnterprise AI
Deployed: 2023-11
Impacted roles: Business Analysts
Warehouse RobotsAutomation
Deployed: 2012-01
Impacted roles: Warehouse Workers, Pickers

Roles at Risk

Warehouse Workers
Customer Service Reps
Delivery Drivers
Data Entry
Product Categorizers

Growing Roles

Robotics Engineers
AWS AI Specialists
AI Operations
Automation Engineers

How to Protect Your Career at Amazon

Learn AWS Bedrock and cloud AI services
Develop robotics maintenance skills
Transition to AI oversight roles
Build expertise in supply chain AI

Recent News

Amazon deploys 750K warehouse robots

2024-10-15

Rufus AI assistant now default on app

2024-07-01

AWS Bedrock adds Claude 3.5 Sonnet

2024-06-20

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