Beginner16 weeks

From Customer Service to Customer Success

Evolve from reactive support to proactive success management

Path Overview

Duration16 weeks
Courses3 courses
Total Cost~$98
Difficultybeginner

Skills You'll Gain

Customer SuccessSalesforceAccount ManagementData AnalysisCommunication

Course Curriculum

1

Customer Success Management Fundamentals

coursera
$49/month

Transition from support to strategic customer success

Customer SuccessAccount ManagementClient Relations
Start Course
2

Salesforce Administrator Professional Certificate

coursera
$49/month

Become a certified Salesforce administrator

SalesforceCRMSales Operations
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3

AI For Everyone

coursera
Free

Understand AI capabilities and how to apply them in your work

AI LiteracyBusiness StrategyTechnology Trends
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Why This Learning Path?

This curated learning path is designed to help you transition from roles that are vulnerable to AI automation to positions that leverage uniquely human skills.

Each course has been selected based on industry relevance, instructor quality, and skill transferability. The courses build upon each other, taking you from foundational concepts to advanced applications.

Industry-recognized credentials
Self-paced learning
Hands-on projects
Career support resources

Ready to Start?

Begin with the first course and work your way through at your own pace.

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Your Future Starts Today

Don't wait for AI to disrupt your career. Start building AI-resistant skills now and secure your professional future.